Well we got there at 9:00 at night (just in time to miss the last seating at dinner) and they had given our room to someone else. Well this is where our luck changed for the better. They said the magic words....Upgrade.
Our original room was a deluxe lakeview. This was a loft, one of only four in the hotel.
Two floors, two beds two breathtaking views. Marks only complaint? There was no bathroom on the second floor...shockingly primitive.